Question 1

What is the shipping time from Java to the USA/Europe?

Accepted Answer

Shipping typically takes between 7 to 14 business days from Java to the USA or Europe. We use reliable international carriers to ensure your products arrive safely and on time.

Question 2

Are your products organic and sustainably sourced?

Accepted Answer

Yes, some of our vanilla, coffee, chocolate chips, and cacao are sourced from organic farms that follow sustainable practices. We ensure that our products are not only of the highest quality but also environmentally friendly.

Question 3

Can I get a sample before placing a bulk order?

Accepted Answer

Absolutely! We offer sample packs for all our products so you can test their quality before committing to a larger order. Just contact our customer service to request a sample.

Question 4

Do you offer any discounts for bulk orders?

Accepted Answer

Yes, we provide discounts for bulk orders. The more you buy, the more you save! Please reach out to our sales team for detailed pricing and discount information tailored to your order size.